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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marissa M

February 26, 2024

5  out of  5 rating by Marissa M
"I just switched over to State Farm and am absolutely amazed by their competitive rates. Brittany was helpful every step of the way. She was as a wealth of knowledge, very patient, and extremely professional. I would definitely recommend this State Farm office!! Very thankful to have the opportunity to be one of their clients (and thrilled to be saving money, too!)."
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Jason Schott

February 8, 2024

5  out of  5 rating by Jason Schott
"Switch over from another insurance agency. Corryn made the whole process a smooth transition."
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Carrie Jo Snyder

January 3, 2024

5  out of  5 rating by Carrie Jo Snyder
"I've been with Rick Hakey State Farm for over a decade, even after moving away from the Plainfield area. They have always been extremely supportive and helpful with many of the insurance needs I've used over the years. A special thanks to Roberta Mann, an agent I've recently been connected with, who offers prompt communication and support. Great way to start your New Year is with Rick Hakey and his team!"
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Mr Mo

December 12, 2023

1  out of  5 rating by Mr Mo
"State Farm needs to get rid of field offices. No one answers and they called with no answer. Glad I left"
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Joe Maranowicz

December 9, 2023

5  out of  5 rating by Joe Maranowicz
"Corryn was outstanding and is the reason I switched from another insurance agency. She was extremely patient and was awesome. Thank you for all the effort Corryn you gave to me and my family."
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Michael Botros

December 7, 2023

1  out of  5 rating by Michael Botros
"Service started with 5 stars but ended in a bad way. They canceled my Kia 2015 insurance after I moved all my auto and homeowner insurance from a different company. They accepted to cover my car to get the multiple policies . If you are not willing to cover a car which happened before when I asked for a quote more than a year ago. You should let me know. You cancelled the policy and that is your right with no accident no traffic violation. But you should be honest and let me know from the start you don’t insure my car type and let me decide. You didn't even wait till the 6 month policy term ends. Had to cancel the other car and waste more time to move to a different company. So disappointed."
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Larry Eckert

December 6, 2023

5  out of  5 rating by Larry Eckert
"Searching for new insurance carrier for home and autos. Worked with Corryn, data and rates were provided in timely manner. Easy to work with, knowledgeable and competitive rates."
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Sophea Brandley

December 4, 2023

5  out of  5 rating by Sophea Brandley
"Roberta was quick to respond to my questions and sent me the documents I needed."
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J Horvath

November 21, 2023

5  out of  5 rating by J Horvath
"Been a customer of State Farm for many years. Rick and his staff are fantastic. Always available to deal with any changes or issues and even helped me with items that were outside their normal scope. Friendly, honest, responsive and helpful. Have referred multiple people to him. Plus, they actually have a Jake!"
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Cathy Sokol

November 21, 2023

5  out of  5 rating by Cathy Sokol
"I have been with Rick for 30 years and would never consider working with anyone else. He and his team and incredible and will bend over backwards to help. Rick himself will do everything he can to keep his clients happy. I highly recommend using Rick as your go to State Farm insurance agency."
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micah basilio

November 20, 2023

5  out of  5 rating by micah basilio
"Alex was very informative and patient with us throughout the whole process of setting up our car and home insurance. Will definitely recommend their service to others."
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Nabil KHIAR

November 16, 2023

5  out of  5 rating by Nabil KHIAR
"I highly recommend this State farm agency in Plainfield they are very professional, they take time to explain every detail.After a car accident, the refund was done very quickly"
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Nathan Olbera

November 8, 2023

5  out of  5 rating by Nathan Olbera
"Roberta was really helpful I reached out to there office with an issue with my account and the following day the issue was resolved immediately and she was very nice and patient and made sure I was taken care of I appreciate all of your hospitality! Thanks again."
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Joyce Hayward

November 5, 2023

5  out of  5 rating by Joyce Hayward
"We have used the Rick Hakey Agency since their beginning. We always get a timely answer to our questions."
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Mary Gathof

November 3, 2023

5  out of  5 rating by Mary Gathof
"Roberta has been helpful and responsive - overall a very positive experience working with Rick’s group!"
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Hannah Marshall

November 2, 2023

5  out of  5 rating by Hannah Marshall
"Corryn was extremely accommodating and helpful! Highly recommend!"
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Sharon Dejule

November 2, 2023

5  out of  5 rating by Sharon Dejule
"Make sure you get a quote with this State Farm office, Corryn was so helpful and answered all our questions with expertise and in a timely manner."
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David Zimbrich

November 2, 2023

5  out of  5 rating by David Zimbrich
"Extremely personable to work with! Ty was awesome and Rick made sure to add his personal touch and make sure everything went smoothly. After 21+ years with State Farm, it's really nice to finally bundle the autos in as well! Highly recommended!"
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Kendra Russ

November 2, 2023

5  out of  5 rating by Kendra Russ
"Best group of people to do business with! Have never steered me wrong and give me the best coverage on everything! Corryn was great and able to answer any questions I might have!"
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Corryn Russ

November 1, 2023

5  out of  5 rating by Corryn Russ
"Couldn’t have asked for a better team. The Hakey agency is never lacking support, encouragement, or an upbeat attitude. Not only is this an amazing place to work, but I’ve also been a customer here for the past 7 years. If you’re looking for auto, home, or life insurance, give us a call!"
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Cache T

November 1, 2023

5  out of  5 rating by Cache T
"Alex Hahn was super helpful in getting me set up for insurance on my new car. Great personality, super knowledgeable and prompt service really made me happy to do business with Alex and Rick Hakey’s office. If you live in the Plainfield area and are looking for a great State Farm team, this is it!"
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Davison Painting Inc.

October 27, 2023

5  out of  5 rating by Davison Painting Inc.
"We finally found an insurance company that is wonderful in every way. They really look out for the best interest of our company. They are always there anytime we call. And solve all our issues in a prompt manner. Thanks Robera and staff"
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Amy Hensel

June 14, 2023

5  out of  5 rating by Amy Hensel
"Have been given great service for many years."
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Justis Guerra

May 24, 2023

5  out of  5 rating by Justis Guerra
"Rick is great ! Very helpful and professional! Thanks again"
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Alfa Herrera

May 24, 2023

5  out of  5 rating by Alfa Herrera
"Always very helpful and responsive."