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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Justis Guerra

May 24, 2023

5  out of  5 rating by Justis Guerra
"Rick is great ! Very helpful and professional! Thanks again"

Alfa Herrera

May 24, 2023

5  out of  5 rating by Alfa Herrera
"Always very helpful and responsive."

Kalib Dennin

May 17, 2023

5  out of  5 rating by Kalib Dennin
"Top-notch service with a family feel. Always willing and available to answer any questions or concerns that may arise! Would highly recommend Rick & his team to everyone"

Dave H

March 23, 2023

5  out of  5 rating by Dave H
"I have been with Rick for 20 years. I have nothing but good to say about him and his staff! Everything I have ever needed has always been met with 5 star service. I will never leave State Farm because of the impeccable service that they all provide. Thank you all for everything, you really are an awesome team."

Steven Leggero

March 22, 2023

5  out of  5 rating by Steven Leggero
"Great service"

Kevin Brown

March 16, 2023

5  out of  5 rating by Kevin Brown
"Just a great insurance agency!"

Myra Mattress

February 13, 2023

5  out of  5 rating by Myra Mattress
"Always quick to give service, answer questions and explain subjects. Very friendly office staff."

Ben Johnson

January 30, 2023

5  out of  5 rating by Ben Johnson
"Great family environment, very easy to deal with, very helpful in explaining the processes and policies, best move I've made in a while, no regrets and looking forward to many years of service."

Sheri Pierard

January 5, 2023

5  out of  5 rating by Sheri Pierard
"Working with Rick and his team is always smooth. They are professional and knowledgeable in any insurance needs you have. If you are looking for a great agent with an exceptional team then look no further than Rick Hakey with State Farm."

robert batis

December 29, 2022

5  out of  5 rating by robert batis
"I would like to thank Rick and his team for their first class support, assistance, guidance and clear communication around our Long Term Care (LTC) policy.....these are difficult times and team Hakey was brilliant and efficient in helping our family make the transition to LTC as easy as it could possibly be. Thank you!"

Lois Simpson

December 16, 2022

5  out of  5 rating by Lois Simpson
"We have nothing but good to say about our insurance company. We are sad we had to file a claim but they were right on top of it to make sure we were taken care of."

Devin Burk

December 7, 2022

5  out of  5 rating by Devin Burk
"Rick Hakey’s office is a pleasure to work with. Their passion and knowledge in insurance, team atmosphere and overall culture is top notch."

Sharon Bockholdt

December 5, 2022

5  out of  5 rating by Sharon Bockholdt
"State Farm is the best…. Having an agent and his office help is always a wonderful experience!!! Great people and customer service."

Michelle Viertel

November 30, 2022

5  out of  5 rating by Michelle Viertel
"I recently moved to Rick Hakey State Farm from Allstate and could not be happier I made the move. I have had great service from Ty in the office and he has made everything easy. I have multiple policies and Ty made the transition super easy. I HIGHLY recommend Rick Hakey State Farm!! I was with Allstate for many years and my rate never seemed to go down, just up. I got an email today telling me the premium on my vehicle is going down. That is just awesome! .😊"

Diane Riestenberg

November 22, 2022

5  out of  5 rating by Diane Riestenberg
"We were given the option of using state farm or the person who hit us insurance company. Both options were explained, giving the pros and cons of each."

Vic and Millie Hernandez

November 8, 2022

5  out of  5 rating by Vic and Millie Hernandez
"Rick Hakey and his Team did an outstanding job evaluating our personal needs for our home, vehicles and Fifth wheel. I also want to thank Anthony for responding quickly on all our questions we had left at the office. Vic Hernandez"

Jacie LaGiglia

November 4, 2022

5  out of  5 rating by Jacie LaGiglia
"Rick Hakey’s office is wonderful, always professional and helpful!"

jennifer dodge

November 4, 2022

5  out of  5 rating by jennifer dodge
"Great people to work with. Very knowledgeable and informative. Prompt in their responses and they are saving us money."

june murray

October 28, 2022

5  out of  5 rating by june murray
"Every time I call State farm they Always professional And understanding. My husband passed Away Nov 2021 And they helped me Understand what I needed to do."

Lauren Polich

October 17, 2022

5  out of  5 rating by Lauren Polich
"Rick and his team are great! Excellent customer service, very knowledgeable and answered all of my questions."

Matthew Koehne

October 16, 2022

5  out of  5 rating by Matthew Koehne
"Friendly staff with all the answers to my insurance needs!"

David Hookstadt

October 12, 2022

5  out of  5 rating by David Hookstadt
"Stephanie was great to work with!!"

Thomas Peterson

October 12, 2022

5  out of  5 rating by Thomas Peterson
"Rick Hakey and his team were able to source out a business comp policy for me where another state farm agent could not. I switched all my policies over to Rick Hakey's office immediately. Very friendly staff and very professional. I'll be using them for all my future insurance needs!"

Dan McCarthy

October 11, 2022

5  out of  5 rating by Dan McCarthy
"Having compared the rates and amount of coverage from a few agencies for my homeowners and automobile policies, I selected the Rick Hakey State Farm Insurance agency in Plainfield. I met with both Rick and Anthony and they were very thorough explaining the coverages available and corresponding premiums. I was able to save a substantial amount for basically the same coverage I had with my previous agency. I would encourage anyone looking for insurance to contact them for a comparison. I’m sure you will not be disappointed."

Larry Tarman

September 16, 2022

5  out of  5 rating by Larry Tarman
"Unparalleled customer Service ! 5 Stars."