State Farm® Insurance Agent Rick Hakey

"They explained everything well and went as smooth as possible thank you!!"

"Had a wonderful experience dealing with Jake. He was able to save me a significant amount on my auto policy per year!"

"Helped all the way understanding home and auto insurance. Really helped me getting the best price for my new home insurance."

"I have been with this State Farm office for quite some time now. They have all been great to work with. Very helpful and always searching for the best rates for my home and auto insurance."

"Great service!"

"I recently reached out to Rick and Ty regarding an insurance claim. They’re very knowledgeable and always make sure we’re taken care of. I also was in contact with Taylor to update my wife’s auto insurance - she adjusted the coverage and emailed us a new insurance card within minutes. The Hakey team is accessible and responsive - qualities every customer should consider when choosing a team to do business with."

"We have multiple policies with State Farm. I wasn’t clear on some details and Roberta was terrific. She worked with me patiently to straighten out my confusion and made sure I was satisfied with the results. Thanks, Roberta!"

"I’ve been with Statefarm for years; I wanted to give a shout out to Roberta. Whenever Ive needed anything ; she has been able to quickly handle it, leaving me at ease. Thanks for helping me keep my peace of mind ."

"Always friendly and honest. I can count on this office to steer me in the right direction. Agents also listen to my input and respect my decisions."

"We have been with Rick Hakey for 4 years and have nothing but great things to say about him & his team! Everyone in the office is always very honest, pleasant and professional. They are the best insurance team in the area!"

"Sam from Rick’s office made transitioning from my prior insurance to State Farm an easy process. After 15 years, we decided to move on and we are hoping State Farm provides a better experience. So far so good!"

"My family and I have really enjoyed working with Sam. He has answered all our questions and has been super helpful throughout the whole process. We love using this agency!"

"I just became a customer of Rick Hakey State Farm Insurance and I feel secure in knowing that I will be well taken care of should a disaster arise. Brittany did a great job attending to all my needs in creating my policies."

"6 months now on a claim. Rick won't answer the phone, really nobody answers the phone at the office. 3rd party now does all of the field work for State Farm and they fail. Repair location has about given up after hours of work trying to get answers. Too many pictures are not enough pictures. Naperville is I guess to far to go from Plainfield to send an adjuster to start the repairs. Be ready to pay out of pocket for all of your repairs. You are not insured."

"I have had Rick Hakey for my State Farm Agent since 1999. In 2004 I had a house fire. Rick called me immediately and reassured me everything would be taken care of, he gave me money immediately for essentials. Rick set me up with a place to stay. He made sure my house was rebuilt and I was reimbursed for items I lost in fire. There was no need to fight for anything. I felt like Rick definitely had my back. A year later I got in 2 car accidents. I was afraid I might get dropped because of my claims. I knew other people where their agents just dropped them. With Rick it wasn’t ever a thought. A few days ago I had a water main leak in my house. Flooded lower level and basement. As soon as Rick heard he called me immediately and once again reassured me it would all okay. Things would be taken care of for me. I am so grateful to have Rick as my agent. You never know how good your agent is until you need them. Rick has proven time and time again he has my best interest at heart."

"Very professional and pleasant to talk to. I feel better under the protection of my home and auto insurance with State Farm ."

"I’ve been with Rick and State Farm for years I was rear ended on my way to work and they got Jeep fixed fast !!! I was very happy to hear my rates are going down $252 over the next 6 months I have a clean record and I’m a school bus bus driver SAFETY first !!!"

"This office needs to improve its customer service."

"I wanted to share an extremely positive experience with State Farm. I have used State Farm for over fifty years with a limited number of Agents. I have been with Rick Hakey for five years. Most people are aware that rates continue to go up! Unfortunately we have been a victim as well. I recently lost my wife to cancer, and I am now the only person on our account. I expected an increase for the next renewal. This is despite that we have not had any accidents. To my surprise I received the incredible news that my rates were being reduced by $264 for the next 6 months! Unbelievable!! I have no reason to ever leave State Farm. They have been more than considerate and have put me first as a customer. I continue to be important and they continue to be accomodating. Please keep this trend going!"

"Ty was very helpful and did a great job."

"I have been with Rick's agency for about 18 months now and have been extremely happy with the service and response I get from the team. I would highly recommend them for your insurance needs!"

"Well, I pulled the plug. Been with my insurance agent for 22 years. They just couldn't lower my home or car insurance lower than my best quotes ever. I reached out to Rick Hakey - State Farm Insurance Agent and Brittany came to our rescue! She's saved over a hundred dollars per month, on auto and more than Two-thousand per year on our home We walked in strangers and left with gifts, hugs, and much lower policies. Visit this agency, Downtown Plainfield! You won't be sorry. Ask for Brittany, she took care of us with nothing hidden. I recommend 100%!!! Thank you Brittany and Rick Hakey for your help and making us feel like family! All the gifts we left with are amazing. Love you all! Rick Hakey State Farm, you Rock!"

"One quality that I enjoy from State Farm is customer service. Corryn was very helpful and professional. Thank you Corryn for your professionalism!"

"Rick Hakey State Farm is the BEST because of Laura and Roberta!! They are so knowledgeable and it’s always a pleasure to talk with them!"

"Brittany was extremely helpful! She offered me the best rate around!"