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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

J Horvath

November 21, 2023

5  out of  5 rating by J Horvath
"Been a customer of State Farm for many years. Rick and his staff are fantastic. Always available to deal with any changes or issues and even helped me with items that were outside their normal scope. Friendly, honest, responsive and helpful. Have referred multiple people to him. Plus, they actually have a Jake!"

Cathy Sokol

November 21, 2023

5  out of  5 rating by Cathy Sokol
"I have been with Rick for 30 years and would never consider working with anyone else. He and his team and incredible and will bend over backwards to help. Rick himself will do everything he can to keep his clients happy. I highly recommend using Rick as your go to State Farm insurance agency."

micah basilio

November 20, 2023

5  out of  5 rating by micah basilio
"Alex was very informative and patient with us throughout the whole process of setting up our car and home insurance. Will definitely recommend their service to others."


November 16, 2023

5  out of  5 rating by Nabil KHIAR
"I highly recommend this State farm agency in Plainfield they are very professional, they take time to explain every detail.After a car accident, the refund was done very quickly"

Nathan Olbera

November 8, 2023

5  out of  5 rating by Nathan Olbera
"Roberta was really helpful I reached out to there office with an issue with my account and the following day the issue was resolved immediately and she was very nice and patient and made sure I was taken care of I appreciate all of your hospitality! Thanks again."

Joyce Hayward

November 5, 2023

5  out of  5 rating by Joyce Hayward
"We have used the Rick Hakey Agency since their beginning. We always get a timely answer to our questions."

Mary Gathof

November 3, 2023

5  out of  5 rating by Mary Gathof
"Roberta has been helpful and responsive - overall a very positive experience working with Rick’s group!"

Hannah Marshall

November 2, 2023

5  out of  5 rating by Hannah Marshall
"Corryn was extremely accommodating and helpful! Highly recommend!"

Sharon Dejule

November 2, 2023

5  out of  5 rating by Sharon Dejule
"Make sure you get a quote with this State Farm office, Corryn was so helpful and answered all our questions with expertise and in a timely manner."

David Zimbrich

November 2, 2023

5  out of  5 rating by David Zimbrich
"Extremely personable to work with! Ty was awesome and Rick made sure to add his personal touch and make sure everything went smoothly. After 21+ years with State Farm, it's really nice to finally bundle the autos in as well! Highly recommended!"

Kendra Russ

November 2, 2023

5  out of  5 rating by Kendra Russ
"Best group of people to do business with! Have never steered me wrong and give me the best coverage on everything! Corryn was great and able to answer any questions I might have!"

Corryn Russ

November 1, 2023

5  out of  5 rating by Corryn Russ
"Couldn’t have asked for a better team. The Hakey agency is never lacking support, encouragement, or an upbeat attitude. Not only is this an amazing place to work, but I’ve also been a customer here for the past 7 years. If you’re looking for auto, home, or life insurance, give us a call!"

Cache T

November 1, 2023

5  out of  5 rating by Cache T
"Alex Hahn was super helpful in getting me set up for insurance on my new car. Great personality, super knowledgeable and prompt service really made me happy to do business with Alex and Rick Hakey’s office. If you live in the Plainfield area and are looking for a great State Farm team, this is it!"

Davison Painting Inc.

October 27, 2023

5  out of  5 rating by Davison Painting Inc.
"We finally found an insurance company that is wonderful in every way. They really look out for the best interest of our company. They are always there anytime we call. And solve all our issues in a prompt manner. Thanks Robera and staff"

Amy Hensel

June 14, 2023

5  out of  5 rating by Amy Hensel
"Have been given great service for many years."

Justis Guerra

May 24, 2023

5  out of  5 rating by Justis Guerra
"Rick is great ! Very helpful and professional! Thanks again"

Alfa Herrera

May 24, 2023

5  out of  5 rating by Alfa Herrera
"Always very helpful and responsive."

Kalib Dennin

May 17, 2023

5  out of  5 rating by Kalib Dennin
"Top-notch service with a family feel. Always willing and available to answer any questions or concerns that may arise! Would highly recommend Rick & his team to everyone"

Dave H

March 23, 2023

5  out of  5 rating by Dave H
"I have been with Rick for 20 years. I have nothing but good to say about him and his staff! Everything I have ever needed has always been met with 5 star service. I will never leave State Farm because of the impeccable service that they all provide. Thank you all for everything, you really are an awesome team."

Steven Leggero

March 22, 2023

5  out of  5 rating by Steven Leggero
"Great service"

Kevin Brown

March 16, 2023

5  out of  5 rating by Kevin Brown
"Just a great insurance agency!"

Myra Mattress

February 13, 2023

5  out of  5 rating by Myra Mattress
"Always quick to give service, answer questions and explain subjects. Very friendly office staff."

Ben Johnson

January 30, 2023

5  out of  5 rating by Ben Johnson
"Great family environment, very easy to deal with, very helpful in explaining the processes and policies, best move I've made in a while, no regrets and looking forward to many years of service."

Sheri Pierard

January 5, 2023

5  out of  5 rating by Sheri Pierard
"Working with Rick and his team is always smooth. They are professional and knowledgeable in any insurance needs you have. If you are looking for a great agent with an exceptional team then look no further than Rick Hakey with State Farm."

robert batis

December 29, 2022

5  out of  5 rating by robert batis
"I would like to thank Rick and his team for their first class support, assistance, guidance and clear communication around our Long Term Care (LTC) policy.....these are difficult times and team Hakey was brilliant and efficient in helping our family make the transition to LTC as easy as it could possibly be. Thank you!"