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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rodney Mcknight

March 30, 2026

5  out of  5
rating by Rodney Mcknight
"Rick and his Team are the BEST! So happy we switched to them !!"
We responded:
"Thanks Rodney! "
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Rodney Mcknight

March 30, 2026

5  out of  5
rating by Rodney Mcknight
"Since I switched to Rick and his team, they have gone out of their way to make me feel welcome and answer all my insurance needs. A+ Customer Service!! Thank you all so much !!"
We responded:
"Appreciate you Rodney! Thanks for choosing Team Hakey for your Auto and Home insurance needs!"
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Jerry Dirck

March 25, 2026

5  out of  5
rating by Jerry Dirck
"I was in an accident just recently. Laura and the other staff have been by my side every second. They are very friendly and willing to help you in a moments notice. Thank you to all the staff!!!"
We responded:
"We are glad everyone is OK Jerry! Thank you for sharing your kind words regarding your satisfaction with our claim process! Handling and helping with our customers claims is one of the top priorities we have each day!"
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Olivia Skubic

March 25, 2026

5  out of  5
rating by Olivia Skubic
"Ty just informed me that my auto insurance is decreasing by over $250, truly the best neighbor on the block."
We responded:
"Thanks Liv! Glad to hear that your auto insurance rates went down! Share the great news with any friends or family who might want to connect with Ty to see what we can save them!"
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tyler wilmoth

March 24, 2026

5  out of  5
rating by tyler wilmoth
"They explained everything well and went as smooth as possible thank you!!"
We responded:
"Thanks for choosing Team Hakey Tyler! We appreciate you and your kind words, and glad to hear everything went well making the switch to State Farm! "
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Jessica Monroe

March 23, 2026

5  out of  5
rating by Jessica Monroe
"Roberta is great! Always helpful, prompt & kind. She’s helped me with business insurance & Auto."
We responded:
"Jessica - Thank you for sharing your satisfaction with Roberta helping you with your auto insurance and business insurance!"
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Molly Schulte

March 19, 2026

1  out of  5
rating by Molly Schulte
"Think of the worst customer service experience you’ve ever had and I can promise you that your experience with this company will be far worse."
We responded:
"I’m sorry to hear about your frustration Molly. I would like the opportunity to connect with you and learn more about how I can help. - Rick "
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Rick

March 17, 2026

5  out of  5
rating by Rick
"Great staff, great service"
We responded:
"We appreciate you Rick! Thanks for sharing your satisfaction with our great customer service!"
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Alyssa Dixon

March 16, 2026

5  out of  5
rating by Alyssa Dixon
"Great customer service!!!"
We responded:
"We appreciate you Alyssa! Thanks for sharing your satisfaction with our great customer service!"
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Chuck

March 13, 2026

5  out of  5
rating by Chuck
"I have been with State Farm since 1973 starting with my automobile insurance in Plainfield. Rick Hakey, took over when Jim Johnson retired. Throughout the years, Rick and his team, have always provided me with excellent service and needs. I would highly recommend him and his team for any insurance needs."
We responded:
"Thank you Chuck for sharing your satisfaction with State Farm and Team Hakey! Most importantly, thank you for being a State Farm customer for over 52 years! We appreciate you!"
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sunny chand

March 13, 2026

5  out of  5
rating by sunny chand
"Very friendly and reasonable prices"
We responded:
"Thanks Sunny! "
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Cathy B

March 12, 2026

5  out of  5
rating by Cathy B
"Absolutely love our insurance agents!! We just bought a brand new car which is SO stressful, but what was the easy part - getting coverage! Roberta was amazing and SUPER quick to help us make sure we had coverage on our new purchase. The best of the best!"
We responded:
"Cathy - Thank you so much for your kind words and for taking the time to leave us a five-star review! We greatly appreciate your support and are thrilled to hear that you had a positive experience with Roberta! Your feedback means a lot to us, and we look forward to serving you again in the future. - Rick"
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Lart MQ

March 11, 2026

5  out of  5
rating by Lart MQ
"Corryn has been super helpful when I needed auto insurance 2 years ago, and I finally got to purchase my policy with State Farm today with her help. She's knowledgeable, friendly, and made the process smooth. She also suggested a life insurance so i will be reading about it to make a decision. Thank you so much"
We responded:
"Thank you for sharing your satisfaction working with Corryn, and for choosing Team Hakey for your Auto Insurance needs!"
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George Martin

February 25, 2026

5  out of  5
rating by George Martin
"Awesome service! Highly recommend!"
We responded:
"Thank you so much, George! We're always here to help!"
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Lisa Westerman

February 23, 2026

5  out of  5
rating by Lisa Westerman
"The Hakey State Farm people care about what you need. Always very helpful and kind. I am very glad that I went with this agency."
We responded:
"Thank you so much for taking the time to leave this kind review, Lisa! We truly appreciate your business, and we are always here for any questions you may have!"
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michelle zbacnik

February 19, 2026

5  out of  5
rating by michelle zbacnik
"We have been very happy with our agent and with Statefarm overall!"
We responded:
"Thank you so much Michelle! I am so happy to hear about your satisfaction with Team Hakey and State Farm!"
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Larry Copes

February 10, 2026

5  out of  5
rating by Larry Copes
"Great guy, great agency. Takes care of policy holders like they are family. I highly recommend Rick Hackey for all your insurance needs."
We responded:
"Thanks Larry! We appreciate the review!"
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Petra Kelly

February 5, 2026

5  out of  5
rating by Petra Kelly
"I talked to Corryn this morning. She explained everything to me very well.I was very impressed, she did an amazing job.Thanks Corryn."
We responded:
"Thank you so much, Petra! I am so happy to hear that Corryn was able to thoroughly explain everything to you. We are always here to help- thanks again!"
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Lynnette Goss

February 4, 2026

5  out of  5
rating by Lynnette Goss
"Sam and the team were fantastic! Took the time to help me in the process of switching my insurance to them and saved me a TON of money!!"
We responded:
"Thank you for dropping us a review, Lynnette! I am so glad to hear about your positive experience and that we were able to save you some money on your insurance!"
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Andy Remley

February 3, 2026

5  out of  5
rating by Andy Remley
"Great staff. My family has been with them for years."
We responded:
"Thank you so much! We greatly appreciate your long-term business with Team Hakey!"
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ThePopstar8

February 2, 2026

5  out of  5
rating by ThePopstar8
"My family has been with Rick and company for 26 years now. The team has helped us through house damages and death. I have as a widow relied on them for so much lately and they are always there with no hesitation or complaints! Roberta has been fabulous with all my billing concerns…there have been many! I can’t say enough about these great group of people!"
We responded:
"Thank you so much for taking the time to leave us a review- we greatly appreciate it! It makes me so happy to hear about your satisfaction with Team Hakey. We are always here to help and answer any questions you may have!"
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Sara Ryan

January 23, 2026

5  out of  5
rating by Sara Ryan
"Great customer service. Easy process to switch. We worked with Brittany and she was able to cut our car insurance in half!"
We responded:
"Thank you so much for leaving a review, Sara! I am so pleased to hear about your positive experience working with Brittany. We greatly appreciate your business! "
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Keith Pennella

January 21, 2026

5  out of  5
rating by Keith Pennella
"I've been with Rick Hakey for many years....had a major car accident few years ago and I was at fault and his team was was fabulous thru the whole insurance claim process and now my premium just went DOWN!! His tram is outstanding. Highly recommend his services!! Thanks as always Rick!!"
We responded:
"Thank you for your confidence in our Team with your home and auto insurance Keith!!"
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B Clark

January 21, 2026

5  out of  5
rating by B Clark
"We have been with Rickey Hakey for almost 30 yrs. His whole office is kind, courteous and helpful. I highly recommend them!"
We responded:
"Thank you so much!! We appreciate your long-term business and look forward to continuing to serve you!"
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Gwen D'Arcy

January 16, 2026

5  out of  5
rating by Gwen D'Arcy
"Laura is a very professional, knowledgeable, personable and patient agent. She spent an hour with us reviewing all our State Farm policies to ensure we have the proper coverage for our home and cars. Every question answered and we feel completely confident that we will be covered if anything ever happens. Thank you, Laura. We appreciate you!"
We responded:
"Thank you so much for taking the time to leave this review, Gwen! This is the perfect way to describe Laura, and I am so happy to hear about your experience working with her. We are always here to help and answer any questions you may have!"