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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barb McCabe

September 9, 2024

5  out of  5
rating by Barb McCabe
"An overwhelming 5stars. So professional yet personal and very friendly. Worked through everything in a way that I could totally understand. I would recommend Rick Haley’s team, especially Brittany."
We responded:
"Thank you Barb for your kind words and for choosing us!! We appreciate you!! This Five Star Review makes my day!! - Rick Hakey, State Farm Agent Plainfield, Il "
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K 8

August 21, 2024

5  out of  5
rating by K 8
"Roberta is top notch!! 10 out of 5 stars!"
We responded:
"Thank you! We agree 100%! We appreciate your support and sharing your satisfaction with Roberta! - Rick Hakey, State Farm Plainfield, Il "
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Kimberly Schulz

July 25, 2024

5  out of  5
rating by Kimberly Schulz
"We were looking to change our auto insurance and reached out to Brittany Morelli with State Farm Plainfield. Brittany provided us with a wealth of information! We ended up changing our auto, homeowners and life insurance. The value and customer service is exceptional. Brittany worked with our schedules and we were able to have virtual meetings which made the process convenient. We would absolutely recommend Brittany Morelli , State Farm for all your insurance needs."
We responded:
"Thank you for sharing your fantastic experience with us Kim! I am thrilled to hear Brittany went above and beyond to help you with your Auto, Home and Life Insurance needs! We are grateful for your kind words, and look forward to assisting you in the future! - Rick Hakey, State Farm Insurance Agent, Plainfield, IL"
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Catherine Damato

July 15, 2024

5  out of  5
rating by Catherine Damato
"We have been a client of Rick Hakey - State Farm for 24 years now. He has seen us through all sorts of changes in our insurance needs (especially when our daughters started driving) and has guided us through a few claims along the way. He and his team are always helpful, thorough, and considerate."
We responded:
"Thank you Catherine for your continued support for over 20 years - we appreciate you and your family and we look forward to helping for the next 20 plus right here in Plainfield, IL - Rick "
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Lora Servi

July 15, 2024

5  out of  5
rating by Lora Servi
"When researching new rates for our insurance needs, Britany replied right away and provided to rates and details needed. She answered all my questions and made this a very easy process."
We responded:
"Thank you for sharing your satisfaction and experience, Lora! I’m glad Brittany could help you review all your insurance needs, and help you make the switch to our agency! Thank you for choosing us! -Rick Hakey, State Farm Insurance Agent Plainfield, IL"
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Christina Walker

July 8, 2024

5  out of  5
rating by Christina Walker
"My husband and I were so impressed with how easy it was to work with Rick and his team! Our current home and auto policy were expiring, and we couldn’t believe how much the rates were going to go up- even without making a claim. We started looking at different insurance companies, State Farm being one, and after speaking with the team and getting our quotes, it was a no-brainer! Not only did we get better rates, but I feel that Rick and his team really took the time to answer my questions and help me understand our policies. We now have better coverage with great rates and a great team to back us! Very highly recommend Rick Hakey and his team!!"
We responded:
"Christina - We are thrilled to hear about your satisfaction and positive experience with Brittany and our Team!! It’s great knowing that we made time to connect on a personal level to help be certain you understood your family’s insurance needs, and that we were able to provide more appropriate coverage as well!! Thank you again for choosing us!! - Rick Hakey - State Farm Insurance, Plainfield, Il"
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Anthony Regina

June 27, 2024

5  out of  5
rating by Anthony Regina
"Brittany helped me out! Thank you Rick Hakey State Farm"
We responded:
"Thank you Anthony for sharing your satisfaction and experience with Brittany!! We appreciate you choosing us for your insurance needs!!"
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Cathy B

June 20, 2024

5  out of  5
rating by Cathy B
"Absolutely love our insurance agents!! We just bought a brand new car which is SO stressful, but what was the easy part - getting coverage! Roberta was amazing and SUPER quick to help us make sure we had coverage on our new purchase. The best of the best!"
We responded:
"Cathy - Thank you so much for your kind words and for taking the time to leave us a five-star review! We greatly appreciate your support and are thrilled to hear that you had a positive experience with Roberta! Your feedback means a lot to us, and we look forward to serving you again in the future. - Rick"
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Melissa Williams

June 19, 2024

5  out of  5
rating by Melissa Williams
"I have been wanting to switch insurance companies for a while now but did not want to deal with the hassle. My family got a new vehicle, so I figured it was the perfect time. I got a few quotes but decided to call Rick Hakey's office after being referred to him. Rick and Alex not only gave me affordable quotes they were also very easy to work with. The responded quickly and called when they said they were going too. I highly recommend the office of Rick Hakey!!!!"
We responded:
"Melissa - Thank you for taking time to leave us a five-star review and share your satisfaction with Alex! We are thrilled to be your choice for your family’s insurance needs! Your trust means the world to us! - Rick "
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April Clarke

June 18, 2024

5  out of  5
rating by April Clarke
"My family has been with Rick since the mid 80's. I have to say, Rick and all of his staff have ALWAYS been so kind and helpful with any and all situations! I would never even consider any other agent or insurance company! Thank you for all you do! Wanted to add to my post. I called to pay my insurance and spoke with Laura Leuszler, what a sweet woman! She got everything I needed taken care of and we chatted, just a bit. I felt like I was talking to a friend! Really just made me feel like State Farm has and always will be a helpful friend!"
We responded:
"Thank you April for choosing us for your auto insurance! We appreciate your continued business with our office and taking time to leave us a review!"
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roberta mann

June 12, 2024

5  out of  5
rating by roberta mann
"Such a great team! Very knowledgeable and experienced!!!"
We responded:
"Thank you Roberta! We appreciate you every day! Our customers are very fortunate that they have you to help them manage the risk of every day life, and recover from the unexpected!"
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Nolan Berger

June 12, 2024

5  out of  5
rating by Nolan Berger
"Great family ran Company who is always ready to help anyone out!!"
We responded:
"Thank you Nolan! We appreciate your kind words! And thank you for asking us to help you with your small business insurance, looking forward to continue building on our relationship together supporting our communities! "
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Megan Arseneau

June 12, 2024

5  out of  5
rating by Megan Arseneau
"Wow! I have never been treated with so much kindness and respect from an insurance agency in a long time. I was looking for something more in an insurance agency and Rick Haley’s team hit it on the head. They took care of me from the moment I stopped in and made sure to walk me through all of my coverages on my home and car. Not only did I save money with Rick’s office - but I left feeling like part of the family. Which is exactly what I was searching for. Thank you Rick Haley and team for inviting me into your agency and making me feel at home."
We responded:
"Thank you Megan!! "
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Marissa Corsiatto

June 12, 2024

5  out of  5
rating by Marissa Corsiatto
"Working with insurance companies can be scary, but I highly recommend Rick Hakey’s office in Plainfield, Illinois! I had the privilege of speaking with Stephanie Koehne and her knowledge of insurance and making sure I felt comfortable in what I was pursuing was awesome! Highly recommend them when it comes to all your insurance needs!"
We responded:
"Thank you Marissa for sharing your awesome experience with Stephanie! And thank you for choosing us for your car insurance and home insurance, and your recommendation of our team to others as well!"
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alan petro

June 5, 2024

5  out of  5
rating by alan petro
"I shop around for insurance annually. Without a doubt Rick Hakey’s State Farm Agency in Plainfield, Illinois offered great rates. During a time when premiums are getting so expensive I was pleasantly surprised at my quotes. It was a “no brainer” to make the switch and I’ve been with the same agency for 25-30 years at least. Rick’s son Ty helped me with the transition and he couldn’t have been easier to deal with, plus very knowledgeable. Family owned businesses are great places to do business with and I encourage anyone reading this that needs insurance not to hesitate! Contact Rick’s State Farm Agency in Plainfield, Illinois. You won’t regret it.."
We responded:
"Wow! Thanks Al - I appreciate so much about this….your kind words, you choosing us, and your recommendation for everyone to reach out to our Team! Thanks again! "
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Fatzombie 86

May 21, 2024

5  out of  5
rating by Fatzombie 86
"I worked with Liz to get several new policies setup. She took the time to explain everything to me since some of the types of policies were new to me. I appreciate that someone is able to spend time answering my questions so I feel like I'm not in over my head, but also so I don't feel like I just need to agree with everything they ask me. Everyone I have worked with so far has help make this process understandable and mostly painless."
We responded:
"Thank you for sharing your experience and satisfaction with Lis and our Team! We appreciate you! Making time to help our customers fully understand their multi-line insurance needs is our priority every day - thanks again! And we love recommendations so please share with your family and friends 😀😀"
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Nina Beal

May 21, 2024

5  out of  5
rating by Nina Beal
"I have relocated to IL. I need to change all my insurance policies. My experience has been awesome ,quick and painless. Many thanks to you and your team."
We responded:
"Thank you for choosing us Nina for your insurance needs throughout the relocation! We appreciate you! We realize moving can be challenging, and we’re glad to have helped make this part a bit easier for you! "
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Kelsey Wagner

April 29, 2024

5  out of  5
rating by Kelsey Wagner
"I just switched over to Rick Hakey State Farm. It was the best experience I have ever had with an Insurance company. I worked with Stephanie, she was fantastic."
We responded:
"Way to go Stephanie! The BEST experience EVER! Thank you Kelsey for choosing Team Hakey - we appreciate you!"
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Barbara Fitzpatrick

April 29, 2024

5  out of  5
rating by Barbara Fitzpatrick
"Rick and his staff are the best of the best to work with he has been my agent for over 22 years and will never change"
We responded:
"Thank you for choosing us 22 years in a row and climbing! We appreciate you Barb and are grateful for allowing us to help you with your car insurance and home insurance needs!"
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Reese Evans

April 24, 2024

5  out of  5
rating by Reese Evans
"Always up to date on there side would recommend to everyone"
We responded:
"Thank you Reese!! And thank you for choosing us to help you and your family with you car insurance and home insurance!! Happy Thanksgiving!!"
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Chris Johnson

April 23, 2024

4  out of  5
rating by Chris Johnson
"Great organization to deal with. They saved me over $1200 a year when I switched a few years back. Harley Davidson Insurance nearly doubled my premium for no reason. I called Ricks office and Ty added my bike for nearly half my original price from Harley. Polite kind and helpful people every time I call."
We responded:
"Hey Chris! Thanks for your kind words, for choosing us for all your insurance needs, especially your motorcycle insurance, we appreciate ya! "
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Jennifer Hoversten

April 23, 2024

5  out of  5
rating by Jennifer Hoversten
"Was shopping for new insurance and found a hometown feel with this agency. My agent was honest and helpful, truly an excellent experience! I was even able to stop into their place of business and was so welcomed like an old friend. Highly recommend!!!"
We responded:
"Thanks Jennifer 😀😀 Community is so important to us, always, so please do stop back in when you’re around Downtown Plainfield! Thanks for choosing Team Hakey! We appreciate you! "
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Shirl Sobkoviak

April 23, 2024

5  out of  5
rating by Shirl Sobkoviak
"Rick Hakey has been our State Farm agent since he came to Plainfield IL… many, many years ago! He is friendly and on top of everything. His service is fantastic and he always makes himself available to his customers. He is extremely knowledgeable about all of the services State Farm offers. He handles all of my insurance needs and is number one in my book!! I highly recommend Rick and his office."
We responded:
"I am beyond grateful Shirl for having an amazing company at State Farm and an amazing team who support me each day serving our communities!! Thank you for your kind words - we appreciate you and your continued support over the years!!"
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Derek mijares

April 22, 2024

5  out of  5
rating by Derek mijares
"Rick Hakey and his staff are awesome. Super helpful with questions and making sure you have the right coverage."
We responded:
"Thanks Derek!! We are blessed to have an amazing and caring Team here to help each day!! Appreciate you choosing us!! "
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S Keller

April 22, 2024

5  out of  5
rating by S Keller
"Alex was quite helpful getting my auto insurance set up with Stat Farm"
We responded:
"Thanks for choosing us! We appreciate you! Way to go Alex!"